Refund policy

Return & Refund Policy

DA Holiday Shop TX

Last Updated: November 4, 2026

At DA Holiday Shop TX, we want every customer to enjoy their purchase. Because our store offers both print-on-demand merchandise and specially manufactured limited-edition clothing, our return and refund policies vary depending on the product purchased.

1. Print-on-Demand Merchandise

Our print-on-demand products are produced specifically for each customer after an order is placed.

We generally do not accept returns or exchanges for buyer's remorse, incorrect size selection, or changes in personal preference.

If your order arrives damaged, defective, misprinted, or materially different from what you ordered, please contact our customer support team within 30 days of delivery.

Include your order number, a description of the issue, and clear photographs of the product and packaging, where available.

We will review the issue and arrange an appropriate replacement, refund, or other remedy where applicable.

2. DeVoir Limited-Drop Collection

Our Cannon & Company × DeVoir Holiday 2026 collection consists of limited-edition, made-to-order holiday apparel and accessories.

The ordering window closes November 14, 2026, at 11:59 PM Central Time.

Production is scheduled to begin after the ordering window closes.

Cancellations: Customers may request cancellation before the ordering window closes. We will confirm whether cancellation is possible based on the order's production status. Once production begins, cancellation requests may not be accommodated.

Returns and exchanges: Because DeVoir garments are made to order, returns or exchanges for incorrect size selection, buyer's remorse, or personal preference are generally not accepted.

Damaged or incorrect items: If your order arrives damaged, defective, or materially different from what you purchased, please contact us within 30 days of delivery. We will review the issue and provide an appropriate remedy.

3. Shipping and Delivery

Shipping and delivery estimates are provided during checkout or on applicable product pages.

DeVoir Holiday 2026 orders are currently estimated for delivery around November 28, 2026. This date is an estimate and is not guaranteed.

Manufacturing delays, carrier disruptions, and other circumstances may affect delivery.

4. Refund Processing

Approved refunds will generally be issued to the original payment method.

Once a refund is processed, your financial institution may require additional business days to post the funds.

Original shipping charges are generally nonrefundable unless otherwise required by law or appropriate to resolve an order issue.

5. How to Request Assistance

To request a return, replacement, cancellation, or refund, please contact DA Holiday Shop TX through the Contact Us page on our website.

Include your order number and a brief explanation of your request.

Please do not send merchandise back without receiving return instructions.

6. Customer Rights

Nothing in this policy limits any rights or remedies available to customers under applicable consumer protection laws.

We reserve the right to update this policy as our products and fulfillment processes evolve. The policy applicable to an order will be determined in accordance with applicable law and the terms provided at purchase.